# SupportBot Pro A powerful customer support AI agent that handles inquiries across multiple channels with human-like understanding. ## Features - **Multi-channel Support**: Integrates with Slack, Discord, email, and web chat - **Smart Routing**: Automatically routes complex issues to human agents - **Knowledge Base Integration**: Learns from your documentation - **Sentiment Analysis**: Detects customer frustration and escalates appropriately - **Multi-language**: Supports 20+ languages out of the box ## Tech Stack - Python 3.11+ - LangChain for orchestration - OpenAI GPT-4 / Claude integration - PostgreSQL for conversation history - Redis for caching ## Quick Start ```bash pip install -r requirements.txt cp .env.example .env # Configure your API keys python main.py ```